The Hawkinge House Proactive Assessment Unit (PAU)
Assessment in the community as an alternative to hospital
The Proactive Assessment Unit (PAU) enables NHS patients to have their care needs to be professionally assessed in a caring, friendly and homely environment without remaining in an acute hospital bed.
What does the PAU do?
Provides an environment for patients’ assessments that feels like an extension of their home rather than a hospital – “Home from Home”
Enhanced professional assessment and recuperation for patients in a safer and calmer, family-friendly environment than in an acute hospital, but more clinically focussed than a care home with enhanced, dedicated GP support
Provides a high quality safe environment for complex patients in place of them returning home, reducing A&E attendances and readmissions
Access to the patient’s own GP records during their stay to ensure seamless carer
24-hour, 7 days a week nurse led service with advanced nurses monitoring enhanced clinical needs
Assessment and input from dedicated in-house physiotherapists and occupational therapist professionals
The dedicated discharge team investigates care packages to enable individuals to be discharged safely in the community, including self-funded care
Will have access to an innovative state of the art hydrotherapy pool and gym which is under construction
How does the PAU do this?
Dedicated liaison managers are responsible for ensuring all care needs, wishes and preferences are met during their stay, ensuring a very person-centred approach
Additional GP support to ensure that clinical needs are met in a timely, proactive manner
Additional physiotherapy and occupational therapy support for assessment (including home assessment) to enable patients to return home safely
Additional medical and psychiatric consultant input when appropriate
Access to community resources such as podiatry, chiropody, eye and hearing aid assessment
Access to onsite hairdressing
What does the Proactive Assessment Unit (PAU) look like?
Click the buttons on the diagram below.
Fully equipped bathroom
Facilitates independent personal care
Personal social seating space
Sofa bed for relatives and friends to stay
Enabling carers to continue to care where appropriate
Able to eat on own or with family and friends Communal eating and social facilities as chosen
Interactive TV screen & Web cam
Skype type with family, friends and own primary care team
Virtual consultations with specialists
Ability to see care plan real time
Modern therapies available 7 days per week
Piped oxygen to all suites
Pain relief management
Ability to detect the acutely deteriorating patient
Utilisation of own GP electronic record
Record available to patient and relative
Patient / Carer agreement with personalised care plan